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«My life is enriched by working at Tel 143.»

On the pulse of life: Our volunteers offer space and time for a genuine relationship with others. Join the Heart2Heart volunteer team of Tel 143.

Your qualities

You have a stable personality and are interested in other people.

You have the following qualities:

  • Empathic, respectful and open-minded
  • Stable and resilient
  • Open to self-reflection
  • Time flexibility (work includes night shifts)
  • Willing to commit to long-term collaboration and continuous training

There will be an interview to assess your motivation and suitability to work with Tel 143.

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Your training

In a training course lasting several months, you will be trained to accompany people in different life situations.

The training includes:

  • Compassionate listening and conversation
  • Biographical work and self-reflection
  • Topics such as suicide, depression, mental illness, loss, dying, addiction and violence
  • Using the telephone system

The training is provided by the regional office of Zurich. You will work in Zurich’s regional office.

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Your commitment

After training, you will work independently under professional supervision.

Your voluntary commitment includes:

  • Several services per month, including night shifts
  • Regular professional exchange, training and supervision 
  • Integration in the regional team
  • Regional and national team events
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I would like to volunteer

I would like to volunteer

First name, Last name
First name, Last name

What volunteers say about Tel 143

What happens in our work is difficult to describe and can only be experienced.

Alessandro, employee at Tel 143

I can apply what I have learned in my private and professional life.

Ben, employee at Tel 143

I work independently and yet I am not alone. It is work in silence and yet at the same time at the pulse of life.

Eva, employee at Tel 143