- Contact options
- How we support you
- Anonymity, confidentiality, data protection
- Who do we support
- Your feedback
- the topic of conversation
- the presumed sex
- the assumed age group
- time and duration of the interview
- the nature of the contact
- the channel used
Anonymity, confidentiality, data protectionWhen using our services, your anonymity is guaranteed – regardless of whether you call or write us. Everything you tell us is treated confidentially. Data protection is a matter of course for us.
We guarantee your anonymity
We ensure anonymity for both you and our volunteers. We do not see any personal data and you do not have to provide any of them.
We work confidentially
We keep what you tell us to ourselves. We are bound by professional secrecy. This also applies after ending an engagement with Tel 143.
Data protection is a top priority
We comply with the Swiss Data Protection Act. Our website only collects technically necessary data. We do not pass this on to third parties.
+ Read more
For statistical purposes, we collect the following data after each contact: