Ten percent of calls contain suicidal tendencies. This is three times more frequent than on the German line. The 10th of September 2023 was World Suicide Prevention Day. Thus, we are glad that Heart2Heart contributes to the prevention of it and gives people a place to speak about their struggles.

After nine months of answering calls in English this service became increasingly more important and is more frequently used. After a hesitant start, the number of calls increased in July and August to an average of four calls per evening. To this date, nearly 700 calls have been made.