- Help
- Help
- Contact options
- How we support you
- Anonymity, confidentiality, data protection
- Who do we support
- Your feedback
- FAQ
- Participate
The Dargebotene Hand’s new English service Heart2Heart line meets a need.During the pilot phase in 2023, 1’064 calls were received during the daily opening hours from 6 pm to 11 pm. The Dargebotene Hand is pleased that with Heart2Heart also people can be reached who do not speak a national language.
Compared to the German line, the callers to Heart2Heart are younger and more men. Mental illness is a topic in half of the conversations, often even serious ones. Suicide is a topic in every twelfth call.
Heart2Heart will continue in 2024 and can be reached daily from 6 pm to 11 pm on 0800 143 000. It remains important that English speaking persons in Switzerland are aware of this service.